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Dr. Hall,<\/p>\n
I paid in full for dental implants replacing my four front teeth, but have faced major issues since the day after surgery. The initial prototype teeth did not fit, were off-center, and did not align with the screws, requiring two new sets within days.
\nThe final prototype teeth remain too large and bulky, drastically changing my face shape. I voiced these concerns from day one, but my requests for modifications were repeatedly denied. I was initially promised remakes, then told a smaller set would cause implant failure.
\nAfter a three-month healing period, the clinic owner refused to provide smaller prototypes unless I paid extra. They also claimed a smaller zirconia set would break, demanding I sign a liability waiver if they altered the size. I do not think they are lying completely but I also have not been given other options to solve the issue for both sides. I’ve done a lot of research and have found yes the zirconia material is strong but can break easily if measurements or size are too small. I also have learned that this shouldn’t be the case if the maker of the teeth are very skilled and the scans they took of my mouth, gum, and face were done correctly.<\/p>\n
Because the current prototypes do not look or feel right, I refuse to sign off on the final zirconia teeth. The office is uncooperative despite my full payment and consistent complaints.<\/p>\n
– Penelope from San Diego<\/p>\n
(See Dr. Hall’s answer below.)<\/p>\n