My wife was told she needed implants and we responded to a Clear Choice ad for a free consultation. They told us she needed to have all her upper teeth removed, 4 implants placed and a denture (minimum $20,000).
After getting a second opinion, we decided to cancel her appointment for a full evaluation at Clear Choice. We were told this appointment would cost $1000 and we had to give them our credit card numbers when we made the second appointment. We gave them more then 48 hours notice to cancel. They had debited our card 10 days before the appointment was even scheduled to take place. We had to submit a claim with our credit card company to get Clear Choice to credit the money back to our account.
The handling of our credit card wasn’t our only issue, however. My main complaint about the company is that they advertise that their lab technicians are “Master Technicians” ( a certification that is available through the National Board of Certification and requires the technician to pass written and hands-on testing for all the various specialties in the industry). The technician I met admitted to only holding one of the many certifications needed to be a Master Technician. This lack of respect for a certification that requires so much to achieve makes me concerned about all their business practices.
a Certified Dental Technician from Oregon
I find your report troubling. Again – every person I have ever heard that got a treatment plan from Clear Choice, it was to extract all the remaining teeth and place all-on-four dental implants. You got the same treatment plan. And as a merchant who handles credit cards, I know that we are required to adhere to strict business practices. It sounds like they are kind of lax with people’s credit cards. And the failure to measure up to their advertised certificiation is also troubling.
– Dr. Hall
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